OnTelecoms, a triple-play (VOIP, IPTV and Internet) provider in Greece, has deployed Neptuny’s Caplan IPTV Edition to bolster its IPTV services. The company is using Caplan IPTV Edition to ensure efficiency of its existing systems and optimize the allocation of IT resources. It also enables OnTelecoms to predict trends in customer demand.

Neptuny enables IPTV players to plan the capacity and measure and optimize the performance of their IPTV platforms. Its Caplan IPTV Edition software platform allows managers to make proactive strategic decisions based on objective data collected from different layers in the IPTV infrastructure.

Most operators calculate their future resource requirements by using spreadsheets containing complex formulas to determine what extra resources they would need if a new service were offered. OnTelecoms now has a system that facilitates the execution of these strategic tasks to guarantee customer satisfaction and generate more revenue.

The integration of Neptuny’s Caplan IPTV Edition into OnTelecoms’ existing IPTV ecosystem allows it to gather key technical and business data from the company’s core IPTV subsystems and OSS/BSS systems and make informed strategic decisions based on real-time data.

The Caplan IPTV Edition platform gathers, analyzes and forecasts business and technical data generated by every component in the IPTV ecosystem. The data warehouse function of the Caplan IPTV Edition system will spotlight OnTelecoms’s key performance indicators, such as business volumes and usage patterns. OnTelecoms also will be able to analyze statistics on their customer base, services usage and resource consumption.

For more information, visit http://www.neptuny.it/index.jsp.

Caplan IPTV Edition software will allow OnTelecoms to make strategic decisions based on data collected from different layers in the IPTV infrastructure.